VIP CLIENT SERVICES AND ENTERTAINMENT

YOUR NAME ON THE EXPERIENCE.

The flight, the suite, the car, the table, the venue, the night itself. One team behind every touchpoint, for the clients, investors, talent, creators and guests you want looked after properly.

They remember how they were treated, not who booked it. You decide what the experience should be. Our team delivers it, and your name is the one on it.

TICKETS · FLIGHTS · JETS · TABLES · VENUES · TALENT · HANDLED

Mercury partners with us. Kraken and Pudgy Penguins use us.

WHAT THEY REMEMBER

THE VISIT THEY TALK ABOUT
FOR THE NEXT YEAR.

Hospitality is the part of a relationship people actually remember. Every detail behind it is handled before your guest lands, by a team that does this every week.

EVERY ARRIVAL, PLANNED AROUND THEM

Five guests, four arrival times and three hotels, each on their own itinerary and all of them run as one week by one team.

THE LATE ASK, ALREADY COVERED

A table for eight tonight. A car at 6am. A room that was not blocked. The requests that matter most arrive with the least notice, and they are ours.

YOUR NAME ON EVERY TOUCHPOINT

The flight, the suite, the car and the table are arranged in your name. Your guest experiences your hospitality, and never sees the operation behind it.

THE TABLE, THE CAR, THE SUITE. BOOKED IN YOUR NAME.

You do not get a support ticket. You get a person who owns the trip until it is fixed.

HOW A GUEST VISIT ACTUALLY RUNS

DIFFERENT GUESTS.
DIFFERENT ARRIVALS. ONE OPERATION.

You tell us who is coming and what the visit is worth. We build each itinerary separately and run them as one week.

GUEST 01 THE CLIENT YOU CANNOT LOSE
FLY Business, arriving the night before so the morning is unhurried STAY The suite, with the preference you mentioned once already on file MOVE A car held between every meeting, not booked on the app each time DINE The table, in your name, with the wine already there

THEY SEE YOUR HOSPITALITY. NOT OUR LOGISTICS.

GUEST 02 THE TALENT OR CREATOR
FLY A schedule that changes twice, rebooked without a conversation STAY Somewhere they will post from, and somewhere they will come back to MOVE Cars for the shoot day, the dinner and the 1am change of plan ACCESS The table, the box, the room they cannot get themselves

THE ASK ARRIVES AT 11PM. IT IS HANDLED BY MIDNIGHT.

GUEST 03 THE INVESTOR OR PARTNER
FLY Their own routing, joined to your week without a spreadsheet STAY Same hotel as the group, or the one they always use MOVE Airport, meetings, dinner, airport. Nothing they have to arrange HOST A private room, a buyout, or two covers. Same team either way

ONE THREAD. ONE INVOICE.

THE MENU

WHAT WE DELIVER
FOR YOUR PEOPLE

Anything the visit or the night needs, arranged in one place and delivered under your name. If it is part of the trip, it is ours.

ELEVATED EXPERIENCES

THE NIGHT IS THE PART
THEY REMEMBER. WE PRODUCE IT.

A dinner, an afterparty, an activation around the conference your guests are already attending. Not a reservation we pass back to you. A night we source, book, staff and run, with the travel around it handled by the same team.

01

VENUE PROCUREMENT

Private estates, restaurants and one-off spaces secured for afterparties, dinners and activations.

02

VIP DINNERS

Exclusive reservations, full buyouts and private chef experiences for your top guests.

03

TALENT BOOKING

DJs, artists and talent sourced and booked for your event, with their logistics included.

THE TALENT
THE ROOM
THE NIGHT

THE VENUE, THE TABLE AND THE TALENT. ONE TEAM BOOKS ALL THREE.

WORK WE HAVE ALREADY RUN
GROUP TRIP

MEMEHOUSE, NEW YORK FASHION WEEK

THE PLAZA, NEW YORK

End to end travel and content logistics for talent and creators. Flights, hotels and on-site coordination.

ROOM BLOCK

AMANZOE GROUP BOOKING

PORTO HELI, GREECE

Negotiation, sourcing and contracts on a room block, handled for the whole party rather than guest by guest.

OFFSITE

B3 COMPANY OFFSITE

W BANGKOK

Venue sourcing, group logistics and full-day programming, from arrival to wrap.

AFTERPARTY

GEOJAM AT COACHELLA

EMPIRE GRAND OASIS, INDIO

A one-off space secured and run as an afterparty, with the guest travel around it on the same thread.

VIP DINNER

PUDGY PENGUINS AT CONSENSUS

CASA DONNA

A private dinner for their most important guests, arranged in their name during a week everybody was in market.

TALENT

CONSENSUS OFFICIAL AFTER PARTY

DOMBRESKY

Talent sourced, booked and delivered for the official party, logistics included.

GROUPS OF TEN TO CORPORATE EVENTS OF FIVE THOUSAND · INFLUENCER AND CREATOR TRIPS · ROOM BLOCKS OF ANY SIZE · OFFSITES AND FULL-DAY PROGRAMMING · CONFERENCE WEEKS AND ACTIVATIONS

Ten guests, or five thousand. One team, one thread, one invoice.

THE QUESTION BEHIND EVERY OTHER QUESTION

WHOSE NAME
IS ON IT?

Yours. We are the layer behind the experience, not a brand in front of it. Your guest is your guest. We take the brief from you, we deliver against it, and the concierge is complimentary because hotels and venues pay us, the same way they pay any booking platform.

BOOK A CALL, THE CONCIERGE IS COMPLIMENTARY
HOW WE WORK WITH YOUR TEAM

VISIBLE TO YOU.
INVISIBLE TO THEM.

YOU KEEP THE RELATIONSHIP

Your team decides who gets what, what the visit is worth and where the line is. We never make that call and we never contact your guest as Swivul unless you ask us to.

You stay copied on everything, so nothing reaches your client that you have not seen.

WE CARRY THE OPERATION

One managed itinerary per guest, every change coordinated by a super concierge team. The 11pm ask goes to a named person, not a queue.

One thread and one invoice at the end of it, whether the week held six guests or sixty.

The concierge behind your concierge.

MODE ONE

WORK WITH US DIRECTLY

Your team messages ours and the request routes straight to the concierge team in real time. Nobody has to learn a new interface, and we can sit inside the tools your team already works in.

You brief us, we deliver, your guest sees you.

MODE TWO

FULLY WHITE-LABELED

The platform rebranded as yours, with our team handling sourcing, booking and customer service behind it. Your guests never see Swivul. They see you.

Either way, sourcing and delivery still run through our team.

HOW YOUR TEAM REACHES OURS
SLACK WHATSAPP SMS EMAIL THE SWIVUL PLATFORM

A FULL CONCIERGE TEAM ON FOR EVERY REQUEST. AI WHEN IT IS EASY, A HUMAN WHEN IT IS NOT.

THEY ARRIVE LOOKED AFTER. YOU LOOK LIKE THE REASON.

WHAT THE PEOPLE WHO RUN
THESE PROGRAMS SAY

We already sit behind other people's VIP programs. The teams below run events and guest travel where the plan changes constantly, and the concierge takes ownership when it does.

As Head of Events, I juggle a lot of timelines, stakeholders, and last-minute changes, and Swivul has been an easy and reliable travel partner throughout it all. When things change, which they always do, Swivul is quick to adapt. It feels like working with an extension of our own team.
Kevin Quisumbing Pudgy Penguins · Head of Events
Swivul has been a great partner for Pudgy. They are organized, flexible, and consistently reliable as we scale our events and travel needs. Their team communicates clearly, moves quickly, and understands our priorities.
Pudgy Penguins Web3 NFT Collection & Brand · $PENGU
I have to say Swivul has been the biggest travel alpha for me. Unreal service. Been booking all my travel through these guys, absolutely unreal.
@wizardofsoho Weekly Wisdom · Founder

TRUSTED WITH OTHER PEOPLE’S
MOST IMPORTANT GUESTS

Pudgy Penguins Stratosphere Mercury Memehouse La Blade B3 Yeet Moonpay Weekly Wizdom Houdini Swap
HOTEL AND HOSPITALITY PARTNERS
Aman Four Seasons Mandarin Oriental Six Senses Rosewood Oetker Collection Como Chapitre Six Blacklane Aero

HOW IT WORKS

  1. TELL US WHO YOU LOOK AFTER

    Twenty minutes on your guests, what a visit is worth to you, and what has gone wrong before. That last part is usually the useful part.

  2. GIVE US ONE GUEST TRIP

    One real visit, not a pilot. You set the standard, we deliver it, and you watch how we handle the thing that inevitably moves.

  3. WE BECOME THE LAYER

    Your team briefs, we execute, and every guest after that runs the same way. One thread, one invoice, your name on all of it.

SEE HOW IT RUNS. AI WHEN IT IS EASY, A HUMAN WHEN IT IS NOT.

BEFORE YOU HAND US A GUEST

WHAT CLIENT TEAMS ASK
BEFORE THEY TRUST US WITH ONE.

We already have people who do this in house

Good, and they keep doing it. We are not a replacement for the person who knows your clients. We are the execution behind them.

They set the standard and hold the relationship. We take the booking, the rebooking and the 11pm problem off their evening, and the visit still reads as theirs, because their judgement is what shaped it.

Does our guest ever know Swivul is involved?

Only if you want them to. We take the brief from you and we do not contact your guest as Swivul unless you ask us to.

The table is held in your name, the car is there for your guest, and the hospitality reads as yours because it is yours.

How late can we ask for something?

Later than most people expect. A table tonight, a car at 6am, a room that was not blocked.

Send it over and you get a straight answer quickly, so you always know what you can promise before you promise it.

What can you get that we cannot get ourselves?

The rooms, tables and access that come from being a partner rather than a member of the public. Our hotel and hospitality partners are on this page, and that relationship is why a request lands differently.

We tell you what is available and what it takes, before anything is offered to your guest.

Can you run the event itself, or only the travel around it?

Both, and they are usually the same job. We source the venue, hold the buyout, book the talent and run the night, while the flights, rooms and cars for everyone attending sit on the same thread.

It scales from a dinner for eight to a company event of five thousand. The work above is the kind of thing we have already run.

How do we keep the spend where we agreed it?

You tell us what the visit is worth before anything is booked, and the plan comes back to you against that number.

One thread and one invoice at the end of it, so what was spent on which guest is visible without chasing four suppliers for receipts.

GIVE US ONE GUEST.
WATCH WHAT THEY SAY AFTERWARDS.

One visit, delivered to your standard, with a complimentary VIP concierge for your team. The test is not the itinerary. It is what happens when something moves.